Terms of participation.

Submitting a request does not guarantee that a deed will be performed. Canopy makes no promise of response time, outcome, or completion. Requests are reviewed and fulfilled at the discretion of our members and the availability of the fund.

You represent that the information you provide in your request is truthful and accurate to the best of your knowledge. Knowingly submitting false or misleading information may result in your request being declined and future requests being disqualified.

If your request involves a member entering your home or property, you consent to that access voluntarily and acknowledge that Canopy members are not licensed professionals. Any repair, task, or service performed is done voluntarily and in good faith. Canopy is not liable for any damage, injury, or loss arising from a member's presence on your property.

If your deed involves delivery of goods, Canopy is not responsible for theft, spoilage, misdelivery, or any other failure after the delivery has been made. If goods are stolen or do not reach you, you are welcome to submit a new request.

Canopy never sends cash or direct transfers to recipients. All fund disbursements are made directly to vendors on your behalf. You agree not to request cash payments from members or the fund.

Accepting a deed from Canopy is entirely voluntary. You are under no obligation to participate, and participation creates no ongoing relationship or entitlement to future assistance.

All deeds are performed voluntarily. You are never required to claim a deed, and you may release any claimed deed back to the queue at any time within the 72-hour window. Membership creates no obligation to perform any specific number of deeds.

You agree to perform all deeds honestly, carefully, and with genuine care for the recipient. You will not misrepresent your skills, qualifications, or intentions when claiming a deed.

Unless you are a licensed professional in the relevant field, you will not represent yourself as such. If a deed requires licensed work — electrical, plumbing, structural — you will disclose this to Canopy before proceeding so appropriate arrangements can be made.

You are personally responsible for your conduct during any deed. Canopy does not indemnify members against claims arising from their own negligence, misconduct, or failure to act with reasonable care.

You will treat recipients' homes, property, and belongings with care and respect. You will not enter any space you were not explicitly invited into. If a situation feels unsafe, you will remove yourself and notify Canopy immediately.

You will never reveal your identity as the person who performed a deed. You will never share identifying information about recipients — their name, address, or the nature of their request — with anyone outside of Canopy's operational review process.

Members do not have direct access to the Canopy fund. All payments for deed fulfillment are coordinated and paid by Canopy directly to vendors — members are never expected to front personal money for a deed, and should never accept payment of any kind from a recipient. If a deed requires a purchase or service, Canopy will arrange it. Attempting to solicit or accept funds from recipients or donors is grounds for immediate removal from the society.

You agree to indemnify, defend, and hold harmless Canopy and its operators from any claims, damages, losses, or expenses arising from your conduct during a deed, including but not limited to property damage, personal injury, or breach of these terms.

Canopy is not a registered 501(c)(3) nonprofit organization. Donations to the Canopy fund are not tax-deductible under US federal or state law. You should not claim these donations as charitable deductions without consulting a qualified tax advisor.

All donations are final and non-refundable. Once a contribution is added to the Canopy fund it may be allocated to an active deed at any time.

Donations are added to the general fund and allocated at the discretion of Canopy's operational review. You may not direct your donation to a specific recipient, deed, or member.

The fund is used for deed fulfillment, platform operations, and a reserve for urgent requests. A full breakdown is published in our monthly transparency report at canopygives.org/transparency.

Monthly donations may be cancelled at any time by contacting hello@canopygives.org. Cancellations take effect at the next billing cycle.

Never published, shared, or retained beyond what is necessary to fulfill a deed. Once a deed is complete, identifying information is discarded.

Held in confidence within the society's operational team and never shared publicly or with third parties except as required by law.

Used solely to process contributions and send receipts and impact communications. Never sold or shared with third parties.

Read by a small, trusted group of people within Canopy for the purpose of matching requests with appropriate deeds. Never published verbatim without explicit consent.